1. What Love Cards is

A digital card game for couples, played on your phone. The Questions & Answers deck is for any couple. The Questions & Dares deck has adult content and is only for people 18 and over — by opening that deck you declare that you are 18 or older.

The cards are suggestions for play, not instructions. Nothing in the game obliges anyone to do anything: do only what you both want, and stop whenever you want. Love Cards is not medical or psychological advice, nor couples therapy.

2. Your account

Access is personal and tied to your e-mail, through a code sent by e-mail or through Google sign-in. Do not sell, lend or share your account — paid access is for you and whoever plays with you, not for resale.

You can delete your account whenever you want by asking by e-mail. Deleting your account ends access to what was purchased and does not entitle you to a refund outside the period in section 5.

3. What you buy

• Single deck — R$ 34.90. One-time payment. Gives permanent access to that deck, including cards added to it later.
• Monthly subscription — R$ 19.90 per month. Gives access to all decks and new releases while it is active. It renews automatically every month until you cancel.
• Annual subscription — R$ 129.00 per year. Gives access to all decks and new releases while it is active. By card, it renews automatically every 12 months until you cancel. Paid by Pix, it is a one-time payment for 12 months that does not renew automatically: when it ends, you decide whether to renew.

Before you buy, each deck has free cards for you to try. What is free today may change tomorrow, but that never takes away access from anyone who has already paid.

"Permanent access" means for as long as Love Cards exists. If we ever decide to shut down the app, we will notify you by e-mail at least 30 days in advance and refund, proportionally, anyone who still has a subscription or a 12-month period in progress.

Buying from outside Brazil. If you buy from another country, the prices are US$ 19.99 for a single deck, US$ 14.99 per month for the monthly subscription and US$ 39.99 per year for the annual subscription (the same amounts in euros in the eurozone). In other countries, Stripe may show and charge the amount converted into your local currency, and you see the final amount before paying. Outside Brazil you pay by card only (including Apple Pay and Google Pay); Pix, Pix Automático and the CPF field are only for purchases in Brazil. Everything else in these terms applies the same way, including automatic renewal and the 7-day withdrawal right in section 5.

4. Payment

Card, Apple Pay and Google Pay are processed by Stripe; Pix and Pix Automático, by Woovi. We do not see or store your card number. The available payment methods are shown at the time of purchase.

Pix and card unlock access immediately. On the monthly plan by Pix Automático, you authorize the charge once in your bank's app and it repeats every month; for this the bank requires your CPF and mobile number, which are stored in your account.

If we change the subscription price, we will notify you by e-mail at least 30 days in advance. The new price only applies from the next charge onward, and you can cancel before then.

5. Cancellation and refunds

Single deck and annual plan paid by Pix: you have 7 calendar days from payment to withdraw from the purchase without having to give a reason — this is the right of withdrawal under article 49 of the Código de Defesa do Consumidor (Brazil's Consumer Protection Code). We refund the full amount through the same payment method. After the 7 days, the purchase is non-refundable.

Monthly or annual subscription: cancel whenever you want, in the app itself, under Account. Cancellation applies to the next charge: the period already paid is not refunded and your access continues as normal until it ends. Before the annual plan renews, we will notify you by e-mail at least 7 days in advance. On the monthly plan paid by Pix Automático, also cancel the authorization in your bank's app; Woovi does not offer automatic cancellation through its integration and, until you do so, the bank may process the next charge. If you subscribed less than 7 days ago, we refund the first charge in full.

To request a refund, write to sac@querolove.com from your account e-mail. We reply within 5 business days, and the refund usually shows up on your statement within 10 days, depending on the bank.

If there is a problem with a payment — declined card, duplicate charge, chargeback requested from the bank — access may be suspended until the situation is resolved.

6. The content is ours

The cards, texts, artwork and the Love Cards name belong to Eatables Co. You may use all of it to play, as much as you like. You may not copy it, print it to sell, publish the decks, or use the content in another product without our written permission. Sharing a card on social media, through the app's own button, is allowed and encouraged.

7. Use of the service

Do not try to get around payment, extract the cards in bulk, attack the service or use the app to harass anyone. If that happens, we may suspend the account. When the suspension is due to something you did, there is no refund; when it is our mistake, we refund what is owed.

8. Availability

We do our best to keep the app always online, but it may go down for maintenance, a supplier failure or reasons beyond our control. Cards may be corrected, replaced or retired — the deck keeps delivering what was sold.

9. Changes to these terms

If we change anything relevant, we will notify you in the app and by e-mail at least 15 days in advance. Continuing to use the app after that means accepting the new version. If you do not agree, you can cancel and ask for a proportional refund of what you have not yet used.

10. Governing law and jurisdiction

These terms are governed by Brazilian law and the Código de Defesa do Consumidor. Any dispute may be brought before the courts of your place of residence. Before that, talk to us: almost everything gets solved by e-mail.

11. Contact

EATABLES CO. LTDA · CNPJ 51.380.634/0001-58
sac@querolove.com